Frequently Asked Questions
Everything you need to know about our military-grade timepieces.
What kind of warranty do MWC watches come with?
All MWC watches are covered by a comprehensive 24-month warranty against manufacturing defects from the date of purchase.
How long does international shipping take?
We ship worldwide via tracked courier. Domestic orders typically arrive in 2-3 business days, while international shipping usually takes 5-10 business days depending on the destination.
Are MWC watches water-resistant?
Yes, most of our models are water-resistant. Ratings vary from 30m for classic styles to 300m or more for our professional diver range. Please check the specific product specifications for details.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Simply contact our support team to initiate a return or exchange.
What movements do you use in your watches?
We use high-quality movements sourced from Switzerland and Japan, including Ronda quartz movements and automatic movements from Seiko and Miyota, depending on the specific model.
Do you offer repairs and battery replacements?
Yes, we provide a full range of after-sales services, including battery replacements, pressure testing, and mechanical servicing at our dedicated service centers.